Case Study: Coastline Holiday Group achieves 24/7 guest access with KeyNest Locker

Coastline Holiday Group eliminates after-hours key handoffs with KeyNest Locker

Coastline Holiday Group, a luxury holiday rental agency based in Australia, faced challenges with their mechanical key safes failing due to harsh coastal conditions. They partnered with KeyNest to find a solution that would provide reliable 24/7 access for guests without requiring staff intervention.

KeyNest implemented its Smart Locker to fully automate the key handover process. This solution drastically reduced the after-hours workload for Coastline's staff, eliminated interruptions, and provided guests with friction-free access, enhancing their luxury experience. The KeyNest hardware also proved to be far more resilient to the coastal environment than the previous mechanical safes.

Coastline Holiday Group