Case Study: Park’s Motor Group boosts invoice value and upsell with Keyloop Service Hub

Park’s Motor Group lifts upsell 42% with Keyloop

Park's Motor Group, one of Scotland's largest automotive dealer groups, sought to enhance efficiency and create a more streamlined customer experience for its service operations. To achieve this, the company partnered with Keyloop to implement its Service Hub solution, aiming to consolidate platforms and reduce reliance on multiple software providers.

By deploying Keyloop's end-to-end Service Hub, Park's Motor Group gained full DMS integration and introduced an online check-in feature. Keyloop's solution delivered significant results: the average invoice value increased by £57, the rate of customer no-shows decreased dramatically, and upsell rates rose by 42% as customers felt more comfortable reviewing services online.

Park’s Motor Group