Case Study: European Digital Bank achieves secure, frictionless remote VPN access with Keyless

How Keyless helped a European digital bank secure its remote workforce

European Digital Bank, one of Europe’s fastest-growing digital banks, faced a sudden spike in remote VPN and RDP usage during the pandemic with over 1,000 employees working from home. Relying on usernames and passwords to access Palo Alto Networks GlobalProtect VPN left the bank exposed to phishing and credential theft, so the customer selected Keyless and its passwordless authentication solution (Keyless™ Authenticator) to replace passwords with a frictionless, secure MFA approach.

Keyless implemented a biometric, privacy‑enhancing passwordless MFA that integrates with the bank’s Azure AD and GlobalProtect VPN; the IT team completed integration in a two‑hour session and began enrolling employees via the Keyless Authenticator app. The Keyless solution removed reliance on passwords (eliminating password resets), reduced authentication friction and IT admin costs, delivered built‑in unique employee identification with no PII storage, and enabled rapid, scalable remote access with measurable time‑to‑value.