Case Study: Allianz achieves enhanced participant engagement with Keylane's Plexus Digital Engagement platform

Allianz serves 1.3 million customers with Keylane

Allianz needed a new participant portal for its Netherlands-based Group Life customers that would provide insights into pension schemes and investments, enable activation possibilities and scenario analysis, and meet high standards for usability and accessibility. They partnered with vendor Keylane and its Plexus Digital Engagement (PDE) platform to achieve these business goals.

Keylane implemented its PDE platform to provide an easy-to-use portal that guides users through their pension decision-making process. The close cooperation between Keylane and Allianz overcame technical challenges and resulted in new functionality. The solution provided 24/7 insight into pensions, increased participant engagement through smart activation, and offered real-time scenario analysis, delivering a modern and future-fit portal for Allianz.

Allianz