Case Study: EQ Bank achieves zero certificate-related outages with Keyfactor PKI automation

EQ Bank eliminates certificate outages and speeds provisioning 90% with Keyfactor

EQ Bank, a digital-first financial institution in Canada, faced operational risks and outages due to its reliance on manual, ad hoc processes for public key infrastructure (PKI) and certificate management. Their rapid cloud growth led to certificate sprawl and a lack of visibility, which pulled resources away from critical work. To address this, they turned to vendor Keyfactor for a solution.

Keyfactor implemented its Keyfactor Command and PKI as a Service platform to centralize certificate visibility and automate the entire certificate lifecycle. This solution eliminated all certificate-related outages, sped up certificate provisioning by 90%, and freed up the equivalent of two full-time employees. The result was improved operational resilience, faster DevOps velocity, and stronger security for the bank's cloud-native infrastructure.

EQ Bank