Case Study: Vitality achieves agile delivery and smarter resource planning with KeyedIn Solutions

Vitality - Customer Case Study

Vitality is a UK-based health, life insurance and investment company that builds incentive-driven products to improve customer health and reduce costs, with a broader goal of getting 100 million people 20% more active by 2025. Its PMO outgrew an Excel‑centric, spreadsheet-based approach that consistently strained under the company’s speed and agility requirements, prompting a search for a scalable project and portfolio management (PPM) solution after an initial misfit with another vendor.

Vitality partnered with KeyedIn for a structured, six-week implementation that included requirements workshops, configuration, training, nominated strategy champions, user testing and ongoing support. The new PPM platform enabled true Agile working in sprints, faster resourcing and capacity planning, standardized reporting, global time and scenario tracking, rolling planning, improved forecasting and budgeting, and stronger stakeholder engagement across the business.

Vitality

Juliette Creed

PMO Manager