Case Study: Insight Sourcing Group achieves granular resource visibility and increased billable utilization with KeyedIn Solutions

Insight Sourcing Group - Customer Case Study

Insight Sourcing Group (ISG) is a fast-growing North American consulting firm with a dedicated energy practice that supports clients in procurement and risk management. As the team expanded, ISG’s legacy tools couldn’t provide the granular, real-time time-tracking and utilization data needed to see how resources—especially new hires—were spending time or to distinguish billable from non-billable work, hampering pricing and resource-allocation decisions.

ISG implemented KeyedIn to unify time tracking, resource assignment and project KPIs, allowing managers to compare assigned work to actual time spent, streamline weekly and monthly planning, and pull actionable reports without manual exports. The result: shorter, more effective meetings, clearer visibility into billable utilization, improved forecasting and pricing accuracy, and plans to extend KeyedIn’s forecasting and financial metrics across the business.

Insight Sourcing Group

Michael Kemp

Delivery Manager