Case Study: Pulsant increases portfolio visibility and grows professional services with KeyedIn Solutions

Increased portfolio visibility using KeyedIn Projects helps technology services provider grow their Professional Services capability

Pulsant, a leading UK data-centre and infrastructure provider serving more than 3,000 customers from ten sites, aimed to grow its professional services capability but lacked a single system for centrally managing projects, finances and resources. They needed a solution that provided portfolio visibility, end-to-end project finance and resource forecasting, and chosen vendor KeyedIn Projects offered UK-based support for fast, face-to-face implementation.

Deployed in November 2015, KeyedIn Projects gave Pulsant consolidated project data, role-based forecasts and end-to-end tracking, with benefits visible within four months. Centralized planning, forecasting and accounting improved resource utilization, client transparency and MI reporting, enabling more consistent delivery, faster decision-making, business growth and the opportunity to offer the platform to their own clients.

Pulsant

Andrew Bordessa

Manager of Project Management and PMO Services