Case Study: National Health Insurance Company achieves real-time project visibility and cost containment with KeyedIn Solutions

Healthcare Insurance Giant Creates a Healthy Professional Services PMO with KeyedIn Projects

A national health insurance company with 52,000 employees and $85 billion in revenue tasked its small Market Strategy and Insights PMO with running critical market research, but the team struggled with fragmented project data. Work was tracked in separate spreadsheets, time systems and email status reports, leaving leaders without real‑time visibility or reliable cost and resource forecasting and forcing the team into reactive mode.

They implemented KeyedIn Projects, using its out‑of‑the‑box functionality, intuitive UI and Domo integration to gain dashboards, forecasting, resource skills databases and portfolio-level reporting. The PMO moved to proactive decision‑making, leveled resource demand, contained thousands of dollars in quarterly costs, saved hundreds of labor hours per deployment, and produced executive‑ready data—prompting evaluation of KeyedIn for company‑wide use.