Case Study: University of Waterloo modernizes identity management with KeyData Associates and SailPoint IdentityIQ

University of Waterloo completes IAM batch processes in minutes with KeyData Associates

The University of Waterloo, a major Canadian university with over 35,000 students and 2,800 faculty members, was facing significant challenges with its outdated and unstable legacy identity management platform. The university engaged KeyData Associates to modernize its IAM program by migrating to a new best-of-breed solution, SailPoint IdentityIQ, to improve supportability, performance, and extensibility.

KeyData Associates implemented the SailPoint IdentityIQ solution, building a robust foundation that automated manual processes and enhanced security controls. The results were highly measurable, with batch processes that previously took days completing in minutes. The new solution significantly boosted service versatility, user experience, and integration potential, allowing the university to successfully expand IAM services to its satellite and affiliated campuses.

University of Waterloo