Case Study: a major North American telecommunications company streamlines IAM and strengthens security with KeyData Cyber's Ping IGA implementation

a major North American telecommunications company streamlines IAM and cuts manual user lifecycle work with KeyData Associates

The client, a major North American telecommunications company, faced critical identity security challenges including inefficient user lifecycle management and poor data quality. They engaged KeyData Associates to implement a comprehensive Identity and Access Management solution leveraging the ForgeRock (now Ping) Identity Platform.

KeyData Associates implemented Ping's Identity Governance and Administration module, which included onboarding key applications and migrating users. The solution automated user lifecycle management, significantly improved data quality, and enhanced the overall security posture. This provided the telecommunications company with streamlined processes, reduced manual effort, and improved user satisfaction through new self-service capabilities.