Case Study: Memorial Healthcare System improves workforce access to care with KeyCare

Memorial Healthcare System delivers 12,300+ virtual visits with KeyCare

Memorial Healthcare System faced a challenge where its employees were delaying necessary medical care due to concerns about cost and the friction of scheduling appointments.

KeyCare implemented its virtual care service to power MemorialDOCNow, a program offering employees and their dependents $0 virtual visits that are fully integrated within the Epic system. The solution delivered by KeyCare resulted in over 12,300 visits, reached employees in more than 30 states, and prevented over 60% of those visits from requiring a higher-cost setting like an emergency department or urgent care.

Memorial Healthcare System