Case Study: Student Factory eliminates night-shift key handovers with Keycafe

The Student Factory in Paris-Bagnolet Replaces the Night Shift with Keycafe

Student Factory, an operator of 20 student residences across France, faced a significant operational challenge due to its lack of a 24/7 reception desk. This created major friction for guests arriving after hours and forced staff to work unpredictable, extended shifts to manage manual key handovers. To solve this, the company turned to the vendor Keycafe and its SmartBox key locker system.

Keycafe’s solution provided guests with unique codes to retrieve and return keys from a smart locker autonomously at any time. This automation completely eliminated the need for Student Factory to have night shift staff solely for key handovers, resulting in substantial savings on labor costs. The vendor's system also significantly enhanced the guest experience by enabling flexible, friction-free check-ins.

Student Factory

Marc Guyon

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