Case Study: Ehon Hotel Achieves Seamless Self-Check-In with Keycafe

Keycafe Brings Flexible Check-In and Easy Adminstration to Ehon Hotel

The Ehon Hotel, a picture book-themed hotel in Nara, Japan, faced challenges with inflexible check-in times for its guests and the inefficiency of scheduling on-site staff solely for key handoffs. Their door type was incompatible with a smart lock, so they needed a flexible, user-friendly, and stable system. They selected Keycafe for its remote key access management.

Keycafe's solution provided remote, real-time management of access codes. The software integrated with Airbnb to automatically create and send unique codes to guests. This allowed the hotel's back-office staff to manage check-ins off-site. The hotel reported a successful implementation with no major issues, and Keycafe became the core component of their operation, providing great relief to the management and eliminating worries about key access for guests.

Ehon Hotel

Hijiya Hotel

Manager