Case Study: I Dream Hostel Salamanca extends operating hours and improves guest check-in with Keycafe

I Dream Hostel Salamanca Rolls Out Keycafe Key Management

I Dream Hostel Salamanca, a small hostel in Spain, faced a challenge in managing its check-in process efficiently with only three employees. operations and improve the guest experience, the hostel partnered with vendor Keycafe to implement its key management system using a SmartBox.

The solution from Keycafe automated the check-in process by providing guests with a unique PIN code to access their room keys from the SmartBox at any time. This allowed the hostel to extend its hours and finally accept guests on Sundays. The system also streamlined cleaner scheduling. As a result, the owner reduced his time on-site from 16 hours a day to just 20 minutes, significantly improving work-life balance while expanding booking flexibility and enhancing guest satisfaction.

I Dream Hostel Salamanca

David Vicente Sandoval

Hostel Owner