Case Study: Your Place Property Management reduces lockouts and improves key access with Keycafe

How Keycafe Improved Property Access and Resident Satisfaction for Your Place Property Management

Your Place Property Management, a property management company, faced significant challenges due to a lack of an efficient backup key system. This led to costly emergency locksmith calls for tenant lockouts and expensive after-hours surcharges for contractor visits when tenants were unavailable. The company sought a solution from vendor Keycafe to improve security and operational efficiency.

Keycafe implemented its SmartBox key management system to provide a centralized, secure location for keys. The solution allowed tenants and contractors to access keys 24/7 using unique PIN codes, eliminating the need for staff intervention. This resulted in over $1,000 in annual savings from avoided locksmith costs, improved tenant and property owner satisfaction, and provided a professional selling point for attracting new clients.

Your Place Property Management

Craig Caffarello

President