Case Study: Honest Apartments Achieves Contactless Guest Check-In with Keycafe

Automating Guest Check-ins for Honest Apartments

Honest Apartments, a provider of short-term rentals in Prague, faced a challenge in efficiently managing key handoffs for its guests. With a small team of five staff, coordinating check-ins based on estimated guest arrival times was administratively difficult and often led to wasted time waiting for guests. They partnered with Keycafe to implement its key management system and SmartBox to enable a contactless solution.

Keycafe's solution allowed guests to pick up and return keys at any time using a unique PIN code, eliminating the need for staff to be physically present. This resulted in a substantial reduction of administrative errors and recovered lost time for the team. The system also improved the cleaning process through real-time key return notifications, enabling faster apartment turnover and the potential for higher profits.

Honest Apartments

Alena Vichoreva

Property Manager