Case Study: Dismerca boosts digital motorcycle sales and response times with Keybe

How Dismerca Put Its Digital Sales On The Road

Dismerca, a motorcycle retailer, faced challenges with its disorganized and manual digital sales process. Their customer data was fragmented across channels, leading to slow response times and missed sales opportunities. They turned to the vendor Keybe to implement its CRM and omnichannel platform to consolidate customer interactions and data.

Keybe's solution provided Dismerca with a unified system for managing all digital conversations and automating processes. This resulted in dramatically improved efficiency: response times dropped from 24 hours to just a couple of hours, and the team managed nearly 8,000 monthly leads. With Keybe, Dismerca achieved a 180-degree transformation, enabling digital sales to match and sometimes exceed their physical point-of-sale results.

Dismerca

Johana

Dismerca