Case Study: Community Integrated Services boosts traffic and engagement with Key Medium's award-winning website redesign

Community Integrated Services boosts sessions 38% with Key Medium

Community Integrated Services (CIS), a nonprofit empowering young adults with disabilities through employment, faced challenges with an outdated website that provided a poor user experience, was difficult to update, and lacked accessibility and security. To address this, they partnered with the vendor Key Medium for a pro bono web design and development project, including a website redesign and search engine optimization.

Key Medium delivered a complete WordPress website redesign focused on accessibility, clarity, and security. The solution included a brand refresh, implementation of WCAG standards, and local SEO optimization. The results were significant, including a 38% increase in overall traffic, a 17% lift in session time, and a 212% increase in social media traffic. The project also led to more employer inquiries and won a dotCOMM Gold award for its user-centered design.

Community Integrated Services