Case Study: Carrier improves parts availability and reduces inventory with ketteQ

ketteQ Solves Inventory Shortages, Increases Parts Availability for Global HVAC Leader Through Parts Planning Solution

Carrier, a global leader in heating, air conditioning, and refrigeration solutions, faced challenges with manual, spreadsheet-based planning. This process made it difficult to accurately predict inventory shortages and plan for slow-moving parts for its APAC operations. To improve its basic forecasting capabilities, Carrier partnered with ketteQ for a service parts planning solution.

ketteQ deployed an automated planning system featuring a predictive alert engine and a specialized methodology for slow-moving parts. This solution enabled Carrier to plan by exception and optimize stocking levels. As a result, ketteQ helped Carrier achieve an overall reduction in system-wide inventory, an increase in parts availability, and increased productivity for its demand planners. The success of this implementation led to a global expansion of the partnership.

Carrier