Case Study: Carrier Transicold improves spare parts planning and reduces inventory with ketteQ

ketteQ Integrates Solution Across Multiple ERPs to Deliver Service Parts Planning on a Global Platform

Carrier Transicold, a business unit of Carrier, faced challenges with its global service parts planning due to manual spreadsheet-based processes and disparate ERP systems. This lacked a standardized approach, optimal demand forecasting, and visibility into potential supply shortages. To address this, the company engaged vendor ketteQ to implement its Service Parts Planning solution.

ketteQ implemented a global platform that integrates multiple ERPs to standardize demand, inventory, and supply planning. The solution features statistical safety stock calculations and specialized planning for slow-moving parts. This deployment resulted in reduced system-wide inventory and working capital for Carrier Transicold, while increasing parts availability and planning productivity.

Carrier