Case Study: Cosmetica improves supply chain agility and forecasting with ketteQ

Cosmetica improves forecast accuracy and cuts inventory waste with ketteQ

Cosmetica, a manufacturer of cosmetics for global beauty brands specializing in high-mix, low-volume production, faced significant challenges in its supply chain. Their reliance on manual processes and legacy systems for managing a vast array of materials led to forecasting inaccuracies, unpredictable lead times, rising costs, and dips in customer satisfaction. To maintain its competitive edge, Cosmetica partnered with vendor ketteQ for a transformative solution using their Demand, Inventory, and Supply Planning solutions.

ketteQ implemented its Salesforce-native planning platform, which provided Cosmetica with an integrated system for real-time data and scenario analysis. This solution streamlined complex processes, enhanced visibility across operations, and understood the specifics of their business, like material expiration dates. The results for Cosmetica included reduced manual effort, improved forecast accuracy, minimized inventory waste, and optimized storage costs. Most importantly, ketteQ enabled reliable on-time and in-full delivery, which significantly boosted client satisfaction.

Cosmetica