Case Study: Coca-Cola Bottlers Japan improves parts planning and inventory visibility with ketteQ

Coca-Cola Bottlers Japan Taps ketteQ to Integrate Service Parts Planning

Coca-Cola Bottlers Japan (CCBJI), one of the world's largest Coca-Cola bottlers, faced a challenge in managing service parts for its vast network of over a million vending machines. Their planning technology lacked key forecasting capabilities, leading to inefficient, manual, and decentralized inventory management with a lack of network-wide transparency for spare parts.

ketteQ implemented its Service Parts Planning software to provide CCBJI with seamless, accurate demand forecasting for tens of thousands of parts across hundreds of locations. The solution established automated workflows, prioritized the use of refurbished parts, and provided end-to-end visibility. As a result, ketteQ helped CCBJI achieve a system-wide inventory reduction, increased parts availability for technicians, faster resolution times, and an increase in revenue.

Coca-Cola Bottlers Japan

Rajeev Mall

Chief Information Officer