Case Study: Coca-Cola Bottlers Japan boosts inventory efficiency and first-time fix rates with ketteQ

Coca-Cola Bottlers Japan cuts inventory 15% with ketteQ

Coca-Cola Bottlers Japan (CCBJI), the largest Coca-Cola bottler in Japan, faced significant challenges in managing its vast network of over a million vending machines and fountain equipment. Their manual, decentralized planning processes led to inefficiencies, high inventory levels, and delayed service responses. To modernize operations, they turned to vendor ketteQ for an AI-powered adaptive planning solution built on Salesforce.

ketteQ implemented its PolymatiQ™-powered Service Parts Planning solution, which provided a unified, AI-driven platform for demand forecasting and inventory management. Field technicians used the solution on iPads for real-time visibility. This resulted in a 15% reduction in inventory, a 6% increase in first-time fix rates, improved technician productivity, and higher sales for CCBJI.

Coca-Cola Bottlers Japan