Case Study: Dollar Shave Club Achieves Streamlined Privacy Compliance with Ketch

Dollar Shave Club supports website privacy and Shopify migration with Ketch

Dollar Shave Club, a subscription grooming brand, needed to modernize its privacy operations during a move to Shopify. Its existing in-house consent and data subject rights workflows no longer fit the new ecommerce platform, creating gaps in tag control, consent management, and privacy request handling. To address this, the company turned to Ketch, using its consent management and rights automation capabilities.

With Ketch, Dollar Shave Club quickly launched a working U.S. implementation in less than a month, automating consent orchestration, pixel/tag control, and DSR workflows. The result was stronger compliance and less manual work for the team, including an estimated 5–10 hours saved each week on rights request handling. Ketch also helped DSC reduce engineering dependency and scale privacy operations more efficiently as the company continues to grow.

Dollar Shave Club

Jack Dukesherer

Operations Manager