Case Study: Heathrow breaks departure lounge boredom with Kerve’s interactive 3D pinball installations

Heathrow entertains travellers across 4 terminals with Kerve's interactive 3D pinball installations

The customer, Heathrow, a major international airport, partnered with Acosta to address the challenge of traveler boredom in their departure lounges. They engaged the vendor, Kerve, to create an engaging digital activation themed around the UK's 'Summer of Sport'.

Kerve developed and installed a sophisticated, futuristic 3D pinball web-app that travelers could instantly access via QR code without any download. The solution included providing all hardware, including large screens, totems, and iPads, across all four terminals. The vendor delivered a highly successful activation that thrilled both the client and the passengers, effectively breaking the boredom of the departure lounge experience.

Heathrow