Case Study: Buckinghamshire Healthcare NHS Trust achieves the fastest NHS ServiceNow deployment with Kerv

Buckinghamshire Healthcare NHS Trust deploys ServiceNow in 3.5 days with Kerv

Buckinghamshire Healthcare NHS Trust, a leading NHS trust, faced immense pressure due to the COVID-19 pandemic, as its existing systems could not cope with the thousands of new requests for services. The Trust commissioned Kerv Consult to urgently deploy a new system to manage this COVID-related demand.

Kerv Consult, alongside Unifii and ServiceNow, executed the fastest ServiceNow deployment in NHS history. The project was kicked off on a Monday and the system was successfully live by Thursday, after only 3.5 days. The new platform managed thousands of requests, launched with only three minor defects, and was immediately enhanced with over 20 improvements, providing excellent support and creating a roadmap for future digital transformation at the Trust.

Buckinghamshire Healthcare NHS Trust