Kerridge Commercial Systems
111 Case Studies
Case Study: Vicon Industries achieves improved productivity and fast, accurate sales order processing with Kerridge Commercial Systems (K8)
A Kerridge Commercial Systems Case Study
Vicon Industries - Customer Case Study
Vicon Industries, a global supplier of video security and surveillance systems, needed a more flexible sales order processing capability and assurance that moving to the next-generation platform would maintain or improve customer care. As a long‑standing customer and K8 beta site, Vicon worked with Kerridge Commercial Systems to upgrade to the K8 solution to meet its international trading and service requirements.
Kerridge Commercial Systems implemented the K8 upgrade, delivering multi-lingual/multi-currency support, faster and more accurate sales order processing, near‑instant search, integrated email for orders/quotes, and improved management reporting. The result was measurable time savings and higher productivity across the business, easier training for new staff, up-to-date management information and smoother international trading enabled by Kerridge Commercial Systems’ K8 system.
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Vicon Industries
Michaela Barnes
Credit Manager