Case Study: WhitChem achieves greater visibility and business growth with Kerridge Commercial Systems' K8 Manufacturing

Making the transition from an in-house bespoke system

WhitChem is a specialist distributor of chemicals, minerals and polymers serving around 1,000 UK customers from a central warehouse in Stoke-on-Trent with roughly 30 staff. Facing risks from an ageing, bespoke green‑screen in‑house system that lacked future support and development, WhitChem sought a modern, fully integrated solution that would fit their existing processes and handle stock control, purchasing, trading and chemical handling — they selected Kerridge Commercial Systems’ K8 Manufacturing.

Kerridge Commercial Systems implemented a 25‑user K8 Manufacturing system (parallel run then go‑live in January 2013), providing a stable platform, tighter business controls and much greater visibility of trading activities. The KCS solution delivered faster, more accessible information, quicker query resolution, task-driven CRM to help maximise sales opportunities and a foundation to grow the business, supported by an ongoing partnership with Kerridge Commercial Systems.

Whitchem

Charles Hawley

Finance Director