Case Study: European Heritage achieves improved efficiency and BI-driven insights with Kerridge Commercial Systems' K8

K8 making life easier, with Business Intelligence Solution

European Heritage, a family-run supplier of natural stone, porcelain and ceramic tiles, needed to replace paper-based tills and carbon-copy paperwork with a system that could handle complex product ranges, batch tracking and clearer sales insight. The company chose K8 from Kerridge Commercial Systems to address errors, improve stock and batch control, and give staff faster access to product and customer histories.

Kerridge Commercial Systems implemented K8 with business intelligence, batch control and mobile showroom capability, now used by 18 staff. The system lets European Heritage trace batches to prevent mixed deliveries, analyse sales trends and staff margins, calculate marketing ROI via source-of-sale tracking, and receive alerts on abnormal figures—enabling faster purchasing decisions and quicker responses to issues such as sudden drops in adhesive sales.

European Heritage

Jonathan Nanson

General Manager