Kerigan Marketing Associates
15 Case Studies
Case Study: Doctors Memorial Hospital boosts Google review score to 4.5 with Kerigan Marketing Associates
A Kerigan Marketing Associates Case Study
Doctors Memorial Hospital boosts Google reviews to 4.5 in 3 months with Kerigan Marketing Associates
Kerigan Marketing Associates worked with Doctors Memorial Hospital, a rural healthcare provider that was struggling with a low average Google review score of 2.8. Despite providing quality care and innovating its services, the hospital's online reputation did not reflect its actual performance, which was a significant challenge for its growth.
The solution implemented by Kerigan Marketing Associates was a simple QR review card system. They designed a small, postcard-sized piece that customers could easily scan with their phone to be directed to leave a Google review. This made the process effortless and increased customer participation. As a result, Doctors Memorial Hospital generated 23 new reviews and saw its average Google review score rise to 4.5, a 28% improvement, in just three months.
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