Case Study: Packet achieves network visibility, faster incident response, and accurate billing with Kentik

How Packet Uses Kentik to Make Infrastructure a Competitive Advantage

Packet, a cloud infrastructure provider focused on automating single-tenant bare metal compute at global scale, needed deeper visibility into its network, traffic flows, security incidents, and customer-level profitability. It turned to Kentik and the Kentik Network Observability Cloud to replace disparate tools and manual methods with a single platform that could help keep its network always up and support better billing and planning.

Kentik provided Packet with dashboards, flow-record analysis, custom queries, and API-driven insights to monitor traffic, detect DDoS attacks and compromised servers, and guide peering and infrastructure placement decisions. The results included faster incident response, more professional handling of attacks without customer impact, accurate customer billing after a metering bug, and saved days of work that might otherwise have been lost revenue—all while freeing Packet’s engineers to focus on product and customer value.

Packet

Zachary Smith

Chief Executive Officer and Co-founder