Case Study: The Prince of Wales Hospice boosts online fundraising and streamlines navigation with Kentico

The Prince of Wales Hospice - Customer Case Study

The Prince of Wales Hospice, a West Yorkshire charity providing 24/7 palliative care, worked with Pixelbuilders to create a single online resource to communicate services, promote events, and drive donations. The challenge was consolidating diverse content and functionality—Our Care, Support Us, Events and About—into a clear, user-friendly structure while adding prominent digital donation touchpoints and on-page navigation to protect the user journey.

Pixelbuilders implemented a Kentico CMS site with a mega menu, in-page sub-navigation and interactive donation hover states, and integrated secure payments via Sage Pay. The new site gave the hospice an easy-to-manage platform, improved navigation and usability, increased online fundraising and brand awareness, and better connected the organisation with its digital marketing channels.

The Prince of Wales Hospice

Laura Bennett

Fundraising and Marketing Manager