Case Study: TAUZIA Hotel Management achieves 88% increase in average session duration and streamlined multi-site management with Kentico

TAUZIA Hotel Management - Customer Case Study

Tauzia Hotel Management is an award‑winning Indonesian hotel operator with 113 hotels across ASEAN. Facing fragmented brand sites and inconsistent content, they needed a multilingual, mobile‑friendly website to showcase each brand’s positioning, boost room bookings, grow the My Tauzia Privilege loyalty program, attract investors and recruits, and enable consistent, easy content management across the group.

Adelphi Digital rebuilt the corporate and brand sites on Kentico CMS, delivering a mobile‑optimised, multilingual platform with map‑based search, brand showcases and centralized content publishing so editors add content once and distribute it across brand sites. The relaunch simplified management and drove measurable gains: average session duration rose 88%, bounce rate fell 17.6%, and the site supported increased bookings, loyalty sign‑ups, investor interest and job applications.

TAUZIA Hotel Management