Case Study: Southern Cross Care Victoria achieves increased visibility and enquiries with Kentico EMS

Southern Cross Care Victoria - Customer Case Study

Southern Cross Care Victoria (SCCV) is a not-for-profit aged‑care provider serving Victorians for over 40 years. SCCV engaged Revium to redesign its website to better meet visitors’ needs, improve conversions and make content easy to update. Key requirements included a design tailored to an older demographic, full responsiveness across devices, an easy-to-use CMS, improved search, newsletter signup, a service locator and an aged‑care guidance tool.

Revium implemented Kentico EMS to deliver a fully responsive, modern site with advanced content management, two-level navigation, a full service directory and a custom Google Maps service locator, plus staff training for in-house editing. The site has increased visibility and sales enquiries, driven a 14% rise in page views per session and a 12% decrease in bounce rate, with plans to add Kentico lead scoring and personalization to boost conversions further.

Southern Cross Care Victoria