Case Study: Scope achieves higher donations and engagement with Kentico

Scope - Customer Case Study

Scope is a leading UK disability charity whose website is a primary channel for donations, information and campaign engagement. Frustrated by a hard-to-manage CMS that slowed content changes and blocked rapid campaign page creation, Scope needed a future‑proof, fully accessible, multi‑device web platform that let internal teams build pages, streamline workflows and maximise donations.

MMT Digital delivered a content‑centric responsive redesign, reusable page‑building widgets, Azure hosting, an approval workflow in the CMS and iterative accessibility testing with the Shaw Trust. Using Agile collaboration, the new platform improved performance and usability and increased e‑commerce conversion by 17%, transactions by 66.2%, average donation value by 36.4%, returning mobile/tablet users by over 58% and monthly email sign‑ups by almost 75%.

Scope

Lisa Quinlan-Rahman

Head of Digital