Case Study: NCB Financial Group achieves a mobile-first, fast-loading corporate website and increased mobile engagement with Kentico

NCB Financial Group - Customer Case Study

NCB Financial Group commissioned Discover IT to build a site showcasing its diversified Caribbean portfolio and corporate content (quarterly reports, board, history, news, CSR). The brief required a fully mobile‑friendly experience and presented technical challenges including separate desktop/mobile menu structures and heavy, image‑rich pages that risked slow load times and high server load.

Discover IT implemented a mobile‑first build using Bootstrap, used Kentico’s Hierarchical Viewer to control distinct menus, and applied lazy loading to defer offscreen images. The launch drove strong mobile engagement (18,315 mobile sessions vs. 8,263 desktop) with longer average mobile sessions (99s vs. 64s) and healthy traffic from direct and social channels, while Kentico provided the flexibility and features needed for ongoing management.

NCB Financial Group

Matthew Stewart

Business Analyst