Case Study: National Autistic Society achieves 96% increase in visit duration and boosts donations with Kentico Xperience

National Autistic Society - Customer Case Study

The National Autistic Society, a leading UK charity supporting autistic people and their families, faced an aging website that made content hard to find, complicated the donation journey, and slowed internal development. The organisation needed a more accessible, affordable, commerce-enabled platform that would ease pressure on helplines, let in-house developers take the lead, and handle a large content migration.

UNRVLD rebuilt the site on Kentico Xperience using MVC architecture, implemented a custom “calm/vivid” dimmer for sensory accessibility, added advanced filtering search and prominent Advice links, and simplified a mobile-optimised checkout with CRM integration. The result is a painless editorial experience, a go-to information hub with higher engagement and awareness, and a 96% increase in visit duration alongside increased online donations.

National Autistic Society

David Rossall

Digital Projects Manager