Case Study: LearningCounts achieves 3.5x faster portfolio submissions and streamlined administration with Kentico

LearningCounts - Customer Case Study

The Council for Adult and Experiential Learning (CAEL) operates LearningCounts™, a program that helps working adults earn college credit for real-world experience. CAEL faced a fragmented, inflexible portal and LMS that overworked staff, complicated maintenance, and delivered a poor student experience—hindering registration, document upload, notifications, and the organization’s goals to grow enrollments and portfolio submissions.

BlueModus rebuilt LearningCounts™ on Kentico CMS 7 with a custom module for e‑commerce and payment integration (Authorize.net), unified student and admin workflows, and marketing dashboards and widgets to track behavior and automate targeted communications. The new system simplified administration, improved marketing data and outreach, sped portfolio submissions 3.5×, raised average portfolio scores by 5% and course pass rates by 14.3%, improved student survey results, and enabled non‑technical staff to manage most operations without developer help.

LearningCounts

Kristen Himmerick

Senior Director of Operations Council for Adult & Experiential Learning