Case Study: ESPO achieves a unified, personalized digital platform with Kentico

ESPO - Customer Case Study

ESPO is one of the UK’s largest not‑for‑profit public sector procurement services, buying goods for education, government and charities. Their digital presence was fragmented across five separate websites and needed to be consolidated into a single, modern, responsive site that reflected the ESPO brand, delivered meaningful personalization, improved usability, and provided the data and tools to better understand and serve their customers.

Control F1 delivered a single, responsive website with clear navigation, powerful search, personalized dashboards and back‑office integration, built on Kentico EMS to enable analytics, segmentation and future A/B testing. The new site produced operational efficiencies, stronger customer engagement, improved marketing capabilities and a platform aligned to ESPO’s rebrand—results that impressed stakeholders and created a competitive digital advantage.

ESPO

Ben Child

Web Development Manager