Case Study: BM TRADA achieves improved user experience and integrated certification & trademark workflows with Kentico

BM TRADA - Customer Case Study

BM TRADA is a global provider of testing, inspection and certification services, supporting clients from small businesses to FTSE 100 companies across more than 70 countries. Facing the complexity of their services and the need to support trademark approvals, training bookings, CRM integration, a live client database link and a responsive public site, they needed a flexible, integrated and customisable web platform.

Quba’s business analyst and technical architect mapped bespoke requirements onto Kentico base features, specifying membership integration so the public and tradespeople can check client certification status and building the trademark approval and training booking engines. The launch supported BM TRADA’s rebrand, improved user experience and navigation, and delivered a scalable, multilingual platform with strong integration, workflow and back‑end usability.

BM TRADA

Helen Jebson

Group Marketing Communications and Special Project Manager