Case Study: Lupin reduces appraisal cycle time and achieves accurate performance appraisals with Kennect

Lupin relies on Kennect to conduct accurate performance appraisals for 6000+ sales reps

Lupin, a major pharmaceutical company, faced significant challenges with its manual, Excel-based annual performance appraisal process for its 6000+ sales representatives. The process was time-consuming, prone to errors, and lacked proper workflows for approvals and query resolution, requiring extensive collaboration between the MIS, HR, and SFE teams. Lupin partnered with vendor Kennect to address these inefficiencies.

Kennect implemented its platform to automate and streamline the entire appraisal cycle. The solution introduced dashboards for performance reviews, a workflow for MBO submission with multi-level approvals, and a dedicated query management module. This resulted in 100% accurate calculations and saved over 500 admin hours and 2500 user hours. Kennect successfully reduced the total appraisal cycle time from six weeks to just two, establishing a fair and standardized process across the organization.

Lupin