Case Study: Tulsa New Holland streamlines communication and boosts reviews with Kenect

Tulsa New Holland boosts real-time promotions and review volume with Kenect

Tulsa New Holland, a family-owned agricultural equipment dealership, faced challenges with inefficient customer communication. They relied on a single specialist handling phone calls and handwritten messages, leading to slow, manual follow-ups and ineffective review requests. To address this, they turned to Kenect for its business texting and communication solutions.

By implementing Kenect, Tulsa New Holland integrated texting, automated review management, and broadcast messaging. The vendor's solution replaced costly mailers with real-time, trackable promotions, routed customer issues immediately, and significantly boosted online review volume. This streamlined their operations, saved thousands of dollars, and improved both communication speed and their local online visibility.

Tulsa New Holland