Case Study: SWS Marine Group boosts lead response and text engagement with Kenect

SWS Marine Group gets 198 text leads in 6 months with Kenect

The customer, SWS Marine Group, a boat sales and service company in Canada, faced challenges with ineffective lead communication. Their sales reps were using personal phones, creating safety concerns, while emails often went unread in spam folders. They needed a secure business texting solution from a vendor like Kenect to improve outreach and gain visibility into customer interactions.

Kenect provided its business texting solution, which transformed the company's communication. By switching to text messaging, SWS Marine ensured leads were received and opened, with texts being answered within seconds. Using Kenect, they generated over 198 text leads and sent over 10,000 text messages to customers within just six months, while leadership gained the visibility needed to effectively follow up on leads.

SWS Marine Group