Kenect
31 Case Studies
A Kenect Case Study
Snow's Polaris, a top-volume Polaris dealership with three locations, faced challenges in reaching customers by phone during work hours, gathering consistent online reviews, generating website leads, and securely collecting payments. They turned to Kenect for a solution using its business texting platform.
Kenect implemented a suite of text-based solutions, including texting for customer communication, review requests, web lead generation via a "Text Us" widget, and Text-to-Pay for deposits. This resulted in a 146% increase in Google reviews, 763 inbound web leads, and a streamlined payment process. The vendor, Kenect, helped the dealership send over 12,000 texts, communicate with more customers, and ultimately close more sales.