Case Study: Montgomeryville Cycle Center triples reviews with Kenect

Montgomeryville Cycle Center triples reviews with Kenect

Montgomeryville Cycle Center, a BMW motorcycle dealership, faced challenges maintaining customer communication during COVID, generating consistent online reviews, and producing more inbound website leads. They needed a texting platform that would integrate with their existing systems, which led them to the vendor Kenect.

Kenect provided a business texting solution that integrated with the dealership's DMS. The implementation enabled text-based review requests and a website widget for inbound leads. As a result, the dealership generated 1,891 web leads via text, collected 94 reviews, and sent 11,462 total text messages, significantly improving communication and streamlining their processes.

Montgomeryville Cycle Center