Kenect
31 Case Studies
A Kenect Case Study
Montgomeryville Cycle Center, a powersports dealership, faced challenges in generating online reviews and connecting with customers through their website. Their employees were wasting time on unreturned phone calls and emails, and potential leads from the site were not being captured. They turned to Kenect for its business texting solution to address these issues.
Kenect implemented its business texting platform, which included a website widget for leads and automated review requests. The solution more than doubled the dealership's online reviews and significantly increased web leads, which in turn boosted sales. The vendor, Kenect, helped the team cut down on time wasted with calls and emails by facilitating immediate customer responses via text.