Case Study: Delta Power Equipment boosts customer communication and generates 265 leads with Kenect

Delta Power Equipment sends 5,400 texts in month one with Kenect

Delta Power Equipment, a farm and construction equipment dealer with multiple locations in Ontario, faced challenges staying in contact with customers efficiently, tracking leads, and reducing lengthy service phone calls. Many employees used personal cell numbers, leading to calls at all hours. They turned to Kenect and its business texting solution to address these issues.

Kenect provided a platform for efficient communication, allowing employees to text customers via an app instead of personal phones. The solution was adopted across all 15 locations within three weeks. Results included generating 265 leads in one month by making their number textable, saving significant employee time by replacing long calls with quick texts, and sending over 5,400 messages in the first month. Kenect gave the dealership a competitive advantage that brought more sales.

Delta Power Equipment