Case Study: Byron Powersports speeds up payments and improves customer confidence with Kenect Payments

Byron Powersports processes $65,000+ in text payments with Kenect

Byron Powersports, a powersports dealership in Georgia, faced challenges with an inefficient payment process. They needed a simpler and more secure method for collecting deposits, as service tickets remained open too long while waiting for payments, and employees wasted significant time on phone calls and emails. They turned to Kenect and implemented its Text-to-Pay service via the Kenect Payments platform.

The solution from Kenect allowed employees to send payment requests directly to customers via text message. This resulted in over $65,000 in text payment transactions within the first two months. The implementation quickly closed service tickets, cut down customer wait times, saved employee time, and provided secure payments, leading to increased customer satisfaction and vastly improved operational efficiency.

Byron Powersports