Case Study: Snow's Polaris boosts reviews, leads, and payments with Kenect

Snow's Polaris - Customer Case Study

Snow’s Polaris, a 3-location powersports dealership in Chicora, PA, needed a better way to reach customers during work hours, generate more consistent online reviews, capture more website leads, and collect payments without asking for credit card details over the phone. To solve these challenges, the dealership turned to Kenect for business texting, online review generation, web leads, and text-to-pay.

Kenect text-enabled Snow’s Polaris’ main business number, automated review requests, added a “Text Us” widget to the website, and enabled text-to-pay for deposits and payments. The result was 12,451 total text messages sent, 763 inbound web leads via text, and a 146% increase in online reviews in the first 12 months, including a 51% increase in the first 90 days.

Snow's Polaris

Ryan Markel

Sales Manager